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The Official Australian Website


If for any reason you’re not completely satisfied with your purchase return it to us within 30 days for a full refund of product purchase price excluding freight costs.

Important information about returns:


  1. REACH OUT TO OUR CUSTOMER SERVICE TEAM if purchased online directly from
  1. WE SEND YOU AN AUTHORITY TO RETURN: We will issue you with a return authorization reference number (RA#), returns document to complete and a return delivery address via email. (If you don’t have access to a printer, simply write the returns authorization reference number on the outside of your package near the address.)
  2. POST YOUR RETURN TO US: Post your package back to us. We do not cover the cost of postage. You may like to track your parcel.
  3. REFUND TO YOU: You will be refunded as soon as your return has been processed, which can be up to 10 business days after we receive your returned goods, subject to the condition of goods upon receipt.